Privacy Policy

Effective Date: September 23, 2026

Vantage Innovations LLC (“Vantage Innovations,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our websites, mobile applications, products, and services, including CONNEXUS.

Depending on the services you use, we may collect information you voluntarily provide, including your name or display name, username, email address, phone number, account information, profile information, general location information such as ZIP code, city, or state, communications with us, and information you submit while using our services.

CONNEXUS may also collect information necessary to operate features such as account authentication, community participation, activities, groups, messaging, notifications, safety features, and user preferences.

Where location-related features are used, CONNEXUS may use approximate or general location information to help users discover relevant activities. Precise home addresses are not required for local activity discovery.

We may use information to provide and maintain our services; create and secure user accounts; authenticate users; provide requested features; facilitate communications and community activities; send service, security, verification, and activity-related notifications; respond to support requests; enforce our policies; prevent fraud, abuse, or misuse; improve our services; and comply with applicable legal obligations.

Providing a mobile phone number for CONNEXUS SMS alerts is optional. Users who choose to enable SMS communications may receive transactional messages such as phone-number verification codes and important activity-related alerts, including activity cancellations.

Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing, creating, or maintaining a CONNEXUS account.

Users may opt out of SMS messages at any time by replying STOP to an applicable message or by disabling SMS alerts within CONNEXUS. Users may reply HELP for assistance.

SMS Privacy

Vantage Innovations LLC does not share, sell, rent, or transfer mobile phone numbers, SMS opt-in data, or messaging consent with third parties or affiliates for marketing or promotional purposes.

Mobile information and text messaging consent are used only to provide the communications and services that users have requested from Vantage Innovations LLC and CONNEXUS.

We may use service providers that process information solely on our behalf as necessary to operate our communications, verification, security, and messaging services. These service providers are not permitted to use mobile phone numbers, SMS opt-in data, or messaging consent for their own marketing or promotional purposes.

SMS opt-in data and consent are not sold, rented, transferred, or otherwise provided to third parties or affiliates for their own marketing or promotional purposes.

We may share information with service providers that help us operate our services, such as cloud hosting, authentication, communications, messaging, payment, analytics, security, and infrastructure providers. These providers may process information only as necessary to provide services on our behalf and subject to applicable contractual or legal requirements.

We may also disclose information when reasonably necessary to comply with law, legal process, enforce our agreements, protect our rights or the safety of users, investigate abuse or fraud, or respond to an emergency involving an immediate threat to safety.

We do not sell personal information for monetary consideration.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain information for as long as reasonably necessary to provide our services, meet operational and safety needs, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and the purpose for which it is maintained.

Your Choices

Depending on the service and applicable law, users may be able to update certain account information, modify notification preferences, disable optional SMS alerts, change location-sharing preferences, or request assistance concerning their personal information.

Children’s Privacy

CONNEXUS is intended for adults age 18 and older and is not intended for children under 18. We do not knowingly design CONNEXUS for or permit its use by children.

Our services may use or link to third-party services. Those services may maintain their own privacy practices and policies. We encourage users to review the privacy policies of third-party services they choose to use.

We may update this Privacy Policy as our services evolve or as legal, regulatory, or operational requirements change. When appropriate, we will update the effective date displayed on this page.

Contact Us

For privacy questions or requests concerning Vantage Innovations LLC or CONNEXUS, contact:

Vantage Innovations LLC
Email: support@vantageinnovationsllc.com